@petvalu My cat died this afternoon. Both Dufferin + Queensway stores refused to return an unopened bag of his food, for different reasons.
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To say I’m disappointed, and frankly, hurt, is an understatement.
We are so sorry for your loss. We'd like customer service reach out. Can you DM us or email customerservice@petvalu.com?
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An overdue thank you for making this right. Much appreciated.
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Happy to hear it :)
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