@vchristensen84 Hi Vanessa, our customer service department is not staffed on the weekends, someone will contact you tomorrow.
@vchristensen84 Hi Vanessa, we're sorry to hear you had a bad experience, can you email customer service@petvalu.com with more details?
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@vchristensen84 Is it urgent? If so, please DM me the details and I will do what I can to help.
End of conversation
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