Dear @petvalu - please consider ramps at your dog washing stations. My senior dog can no longer get in the tub at home, and struggles with steps. Not sure I'll be able to get her in to the tub at your Altoona, PA store and running out of other options. 
Thanks for the feedback! We have shared this with our services team for their consideration. You're always welcome to connect with us directly if we can be of any further help - https://bit.ly/2uTe738
