Wow. What a horrible experience I just had at the @petvalu on Ridge Avenue.
I’ve been going to this store for years. I came in a few days ago, to find some cat food for Jojo because he wasn’t eating his regular food. I ended up speaking to a really nice representative from...
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anything to this store prior to this week yet I was treated like a horrible customer trying to steal cat food. I am so hurt and disgusted. Just a terrible experience that followed an already tough morning with losing my sweet boy.
@petvalu@PetValuUS1 reply 0 retweets 0 likesShow this thread -
That is awful I’m so sorry to hear that. I’ve never been to this location but they’re the only accessible store that carries Curry’s food. I once wrote in because I had such a positive experience with an employee and the answered me within 48 hours so I hope they do for you too!
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I spoke to someone over the phone and she was very compassionate and helpful and she said they would follow up with me. I’ve never had a bad experience prior to today and I’d like to go back but not if this is how I’ll be treated.
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We're very sorry to hear about your experience with us. We understand that our Customer Service Team is working on this for you and a member of our team will be connecting with your shortly. Our sincerest sympathies are with you.
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