Building community is the most important skill that I learned this year.
In this post, I walk through how I built a:
1. Reddit moderator community
2. to learn web3
Read on...
Conversation
1/ At work, I'm the product lead for Reddit Talk, our live audio product.
When I joined Reddit, I quickly realized that moderators were our most important customer segment.
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Introducing Reddit Talk
I feel incredibly lucky to work with an amazing team to bring voice conversations to Reddit's 100K+ communities.
So how is this product different? 
twitter.com/Reddit/status/…Show this thread
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2/ I decided to build Talk through community-led product development with our mods.
We had daily dialogue about the product, shared designs, and responded to feedback openly.
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3/ This has led to mods posting comments like below.
If you make time to build a customer community, they will become an extension of your team.
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4/ I can't tell you how much of a privilege it's been to work directly with customers to build a product for them.
Check out my thread on community-led product development for more details:
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Here's what I believe in:
1. The customer is the most important person on the team
2. Build a community to help you build better products
Let's dive into why community-led product development works:
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5/ On the personal front, I've been lucky enough to grow an audience.
I always wanted to build a community from this audience, but the community has to be about something more important than me.
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6/ In September, I wrote a curious beginner's guide to crypto that resonated with alot of people:
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New to web 3 and want someone to "explain like I'm five" how crypto works?
I've written a single post that breaks down:
1. Web 3
2. Blockchain (wallets and keys, proof of work vs. stake)
3. Tokens
4. Bitcoin
5. Ethereum
6. NFTs
7. DAOs
Let's dive in...
creatoreconomy.so/p/curious-begi
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7/ I decided to build a community to co-create quality, free web3 education to help one million people transition to web3.
There were many lessons along the way that I captured in this thread:
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How did 1,000+ internet strangers come together to work on web3 education?
I want to share 5 community building lessons that I learned from this journey...
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8/ Building a community is a big commitment.
But it’s also a critical skill to develop as it’s now easier than ever for a group of internet friends to create something great.
As describes, you need a minimum viable community, not just a minimum viable product.
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9/ I still have much to learn about building communities - follow me at or subscribe below to join me on this journey.
