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We’re building an energy company that does right by people – that’s you, our members.
One that's open, upfront and collaborative.
Read more about how we're going about it https://peoplesenergy.co.uk/about/transparency …pic.twitter.com/Buh0YIfAps
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Happy
#PancakeDay!
It takes less than 10p to cook a stack of pancakes so why not have a tasty dessert? Or dinner....or lunch (we won't judge
.)
What's your favourite topping?
Nutella
Lemon & Sugar
Butter
Ice cream
Baked beanspic.twitter.com/enXm2Y6zD2Thanks. Twitter will use this to make your timeline better. UndoUndo -
Thanks for your great review Ruth.
Read more about our mission to make energy affordable and accessible for everyone
https://peoplesenergy.co.uk/about/about-us
#PeoplesEnergy#EnergyPricespic.twitter.com/r1krOKxMwG
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People's Energy Retweeted
@peoples_energy is a great start when making the switch
End fuel poverty for good
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People's Energy Retweeted
Have to say.....I think exactly the same as Rachel. Best utilities provider I've ever had by a mile.
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Thank you Rachel for your great review. We love hearing from our members. Our Membership Support Team are usually based just outside Edinburgh or the Scottish Borders, but they are currently serving you from home.
pic.twitter.com/C8gIednRzl
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INTERVIEW:
We’re delighted to announce that People’s Energy has a new customer member representative! Say hello to Pamela Thomas.
Find out more about her in our interview
https://peoplesenergy.co.uk/about/blog/our-new-customer-member-representative …
Customer member reps are there to represent you and hold us to account.pic.twitter.com/BJDMV47xyJ
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We are thrilled to be awarded Energy Provider of the Year at The MoneyFacts Consumer Awards!

Thank you to the Moneyfacts survey respondents. #MFCAwards#PeoplePowerhttps://twitter.com/Moneyfacts_couk/status/1354485876248743938 …Thanks. Twitter will use this to make your timeline better. UndoUndo -

Wholesale energy prices have jumped in recent months.
There are various forces that affect the price of energy – so which ones are at play right now and how big an impact are they having?
Read more in our blog: https://peoplesenergy.co.uk/about/blog/energy-price-watch …pic.twitter.com/meXSTpuGRR
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We're delighted to be ranked 4th (up from 5th last year) and as a top performer in Which's Energy Satisfaction Survey. Of those surveyed, 90% of members experienced no problems with us. We also scored 5
for bill accuracy. See the full table at http://www.which.co.uk/energy-table .pic.twitter.com/5NeQU66OvT
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UPDATE: The issue has been resolved and our chat service is available again. Thank you for your patience.
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Our chat service is currently unavailable but we are working hard to get it up and running again. In the meantime you can send us an email at CustomerServices@peoplesenergy.co.uk and we'll get back to you soon. We are sorry for the inconvenience.
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We have a range of extra support services available for members. If you’re of pensionable age, have young children or are disabled or chronically ill, we can add you to our Priority Services Register. Find out more at https://peoplesenergy.co.uk/help/extra-help-for-members/priority-services-register …pic.twitter.com/J5UFe087uF
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Prepay member?
We have lots of answers to your questions including advice on topping up, troubleshooting and managing your energy throughout the year.
Check it out on our Help Hub at https://peoplesenergy.co.uk/help/meters-and-readings/prepayment-pay-as-you-go-meters …pic.twitter.com/zUuii1sSEB
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We've made it easier to find answers to your energy questions.
Our new Help Hub is here! Check it out at https://peoplesenergy.co.uk/help
We've worked hard to make it easier to navigate and to find your answers more quickly. And it could save you a call.pic.twitter.com/TkrnhybaMS
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With the colder weather at the moment, here are some of our top tips for keeping your home warmer for less
.
https://peoplesenergy.co.uk/help/energy-saving-efficiency …pic.twitter.com/TuIUHWl1Tl
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If you need help whilst we're closed:
If you think you've got a power cut, call 105.
If you can smell gas, call 0800 111 999.
For Prepay members you can still call us on 0131 510 3169 9am-5pm.
For more info check https://peoplesenergy.co.uk/help/emergency-and-safety …pic.twitter.com/ddeakrDHmD
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*Prepay members* We're open for
emails and
calls every day between 9am and 5pm. Please note live chat is closed.Show this threadThanks. Twitter will use this to make your timeline better. UndoUndo -
After the strangest of years, we hope we can all look forward to a brighter 2021. Wishing all our members a Happy New Year.
*Direct Debit members*
31 Dec - We're open for
and
until 8pm
1 Jan - Closed
Normal hours resume from 2nd Jan.pic.twitter.com/yuCoU5jdJs
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Our contact centre is experiencing high call volumes at the moment. We're working really hard to answer as quickly as possible and appreciate your patience. If you have any general enquiries, please check out our FAQs or drop us an email. https://peoplesenergy.co.uk/help
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