Half the advice I give to startups is some form of "talk to your customers."
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I'm disappointed that the other half isn't "... and listen to what they say!" (just for the sake of pithiness).
I'm surprised you didn't catch it that I mistakenly said the second biggest component of the long tail. Maybe that means no one will.
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Maybe nobody would at 2AM when not wearing their glasses. ;-) I parsed "the entire distribution is a long tail, and the 2nd component is..."
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