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paulg's profile
Paul Graham
Paul Graham
Paul Graham
Verified account
@paulg

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Paul GrahamVerified account

@paulg

paulgraham.com
Joined August 2010

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    Paul Graham‏Verified account @paulg 18 Aug 2017

    Half the advice I give to startups is some form of "talk to your customers."

    2:25 AM - 18 Aug 2017
    • 440 Retweets
    • 1,303 Likes
    • SF Music PLOW Sameer Kolhar Tomoya Ishizaki Gintokami Jukka Haapasaari David 🚀 Kanishk Dudeja StartupBoys Etienne Delagrave
    20 replies 440 retweets 1,303 likes
      1. New conversation
      2. Geet Khosla‏ @geetkhosla 18 Aug 2017
        Replying to @paulg

        And the other half? 😊

        1 reply 0 retweets 1 like
      3. Paul Graham‏Verified account @paulg 18 Aug 2017
        Replying to @geetkhosla

        A long tail, the second biggest component of which is probably to make sure they're default alive rather than depending on investors.

        2 replies 4 retweets 35 likes
      4. Colin Percival‏ @cperciva 18 Aug 2017
        Replying to @paulg @geetkhosla

        I'm disappointed that the other half isn't "... and listen to what they say!" (just for the sake of pithiness).

        1 reply 0 retweets 6 likes
      5. Paul Graham‏Verified account @paulg 18 Aug 2017
        Replying to @cperciva @geetkhosla

        I'm surprised you didn't catch it that I mistakenly said the second biggest component of the long tail. Maybe that means no one will.

        2 replies 0 retweets 10 likes
      6. Geet Khosla‏ @geetkhosla 18 Aug 2017
        Replying to @paulg @cperciva

        So it's not the second biggest? (Presuming there are numbers components)

        0 replies 0 retweets 0 likes
      7. End of conversation
      1. New conversation
      2. Idris‏ @idris 18 Aug 2017
        Replying to @paulg

        @paulg would love to see a post on different ways to do this, esp for consumer app. Call a random user? What do you ask?

        1 reply 0 retweets 1 like
      3. Paul Graham‏Verified account @paulg 18 Aug 2017
        Replying to @idris

        The type you want more of.

        1 reply 0 retweets 1 like
      4. 1 more reply
      1. Minerva‏ @minervatoken 18 Aug 2017
        Replying to @paulg

        Good advice.

        0 replies 13 retweets 7 likes
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      1. Michael Wolfe‏ @michaelrwolfe 18 Aug 2017
        Replying to @paulg @brettadler

        "How can I talk to my customers? There are thousands of them!" "OK, start with ten of them"

        0 replies 1 retweet 5 likes
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      1. adamberk‏ @adamberk 18 Aug 2017
        Replying to @paulg

        Thanks to you and @sgblank I do that so much I built a robot w @eamonncarey @chrisheuer to say it for me:) http://leanmentor.herokuapp.com/chat pic.twitter.com/3pOFVhRdTF

        0 replies 0 retweets 2 likes
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      1. Michelle Greer‏ @michellegreer 18 Aug 2017
        Replying to @paulg

        I say the same. It's a result of "the startup social club." People in startups often hang out with other startups.

        0 replies 0 retweets 1 like
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      1. Stephane LEE‏ @StephaneLeeLive 18 Aug 2017
        Replying to @paulg

        I guess half of them don't like to talk, even less to customers 😄😄😄 Better be in a bubble and stare at analytics.

        0 replies 1 retweet 0 likes
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      1. Thiago Galesi‏ @dsracoon 18 Aug 2017
        Replying to @paulg

        "Customer please pay. No talk! Only pay!"https://imgur.com/gallery/q46L4QH 

        0 replies 0 retweets 1 like
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      1. "Daniel Carosone".parse().unwrap()‏ @redtwitdown 18 Aug 2017
        Replying to @paulg @tleeuwenburg

        The other half is "figure out who they are"?

        0 replies 1 retweet 0 likes
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      1. Martin Clausen‏ @MartinClausen8 21 Aug 2017
        Replying to @paulg

        Also "Shut up and listen when the customers talk to you".

        0 replies 0 retweets 0 likes
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      1. Francis Huynh‏ @franciskhuynh 19 Aug 2017
        Replying to @paulg

        Build products or acquire customers! #startups #business #entrepreneurshiphttps://youtu.be/QmXOqTvZt84 

        0 replies 0 retweets 0 likes
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      1. Garrett‏ @gaultgarrett 18 Aug 2017
        Replying to @paulg @cammipham

        People buy from people

        0 replies 0 retweets 0 likes
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      1. Abhishek Kejriwal  ⚡‏ @abhikejri 18 Aug 2017
        Replying to @paulg @ValaAfshar

        And delight them!

        0 replies 0 retweets 0 likes
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      1. Damon DeVito‏ @damondevito 18 Aug 2017
        Replying to @paulg

        Amen

        0 replies 0 retweets 0 likes
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