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paulg's profile
Paul Graham
Paul Graham
Paul Graham
Verified account
@paulg

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Paul GrahamVerified account

@paulg

paulgraham.com
Joined August 2010

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    1. Paul Graham‏Verified account @paulg 7 Jul 2017

      Raising series A is when founders' beliefs are forced (sometimes suddenly and painfully) to converge with reality.

      4 replies 96 retweets 377 likes
    2. Paul Graham‏Verified account @paulg 7 Jul 2017
      Replying to @paulg

      You can raise a seed round by pleasing investors, but to raise series A you have to please customers.

      4 replies 206 retweets 478 likes
      Paul Graham‏Verified account @paulg 7 Jul 2017

      You can fool investors, but you can't fool customers.

      1:28 AM - 7 Jul 2017
      • 290 Retweets
      • 721 Likes
      • Invest in Yourself Adam Jarvee Debasish Rowlo Andreas Renberg's Obscure References, A.B. Santiago Samuel Berthe @ DevFest 🚀🚨📊 Peter Steinberger Andrew Easter startacus
      19 replies 290 retweets 721 likes
        1. New conversation
        2. Paul Graham‏Verified account @paulg 7 Jul 2017
          Replying to @paulg

          The reason customers are harder to fool than investors is not just that they know their needs better. They also have the option of waiting.

          7 replies 94 retweets 290 likes
        3. Keith Rabois‏ @rabois 7 Jul 2017
          Replying to @paulg

          Or churning.

          3 replies 0 retweets 26 likes
        4. 1 more reply
        1. Richard Heart‏ @RichardHeartWin 7 Jul 2017
          Replying to @paulg @pierre_rochard

          Protip: Investors should become customers.

          0 replies 1 retweet 8 likes
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        1. Geoffrey Miller‏Verified account @primalpoly 7 Jul 2017
          Replying to @paulg

          Even if customers seem 'fooled', they're usually extracting some experiential value, signaling benefit, or placebo effect from the branding.

          0 replies 0 retweets 8 likes
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        1. louis lebbos‏ @LouisLebbos 7 Jul 2017
          Replying to @paulg

          Not fooling, but bribing is common at that stage.

          0 replies 1 retweet 1 like
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        1. Rob White‏ @RobWhite_UK 7 Jul 2017
          Replying to @paulg

          Volkswagen did

          0 replies 0 retweets 3 likes
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        1. New conversation
        2. Sebastian Marshall‏ @sebastmarsh 7 Jul 2017
          Replying to @paulg

          You also can't fool investors very long.

          1 reply 0 retweets 3 likes
        3. 1 more reply
        1. New conversation
        2. Mehmet Can Erim‏ @MCanErim 7 Jul 2017
          Replying to @paulg

          Not quite true. Why? Take a deep look at Apple.

          1 reply 0 retweets 1 like
        3. John B. Roberts‏ @pencoyd 7 Jul 2017
          Replying to @MCanErim

          I don't follow?

          1 reply 0 retweets 0 likes
        4. Mehmet Can Erim‏ @MCanErim 7 Jul 2017
          Replying to @pencoyd

          Apple customers are fooled by the perfect customer satisfaction and relationship management of Apple.

          1 reply 0 retweets 2 likes
        5. John B. Roberts‏ @pencoyd 7 Jul 2017
          Replying to @MCanErim

          Quite a claim that hundreds of millions of customers are fooled.

          1 reply 0 retweets 0 likes
        6. Mehmet Can Erim‏ @MCanErim 7 Jul 2017
          Replying to @pencoyd

          Thats the magic actually. Its pretty hard to see and understand. I love Apple dont misunderstand me.

          1 reply 0 retweets 1 like
        7. 2 more replies
        1. New conversation
        2. fork_n_sbrk‏ @User3141592 7 Jul 2017
          Replying to @paulg

          Investors also have a vested interest, hence more susceptible to self-serving bias.

          1 reply 0 retweets 1 like
        3. 1 more reply
        1. New conversation
        2. Marco Pariente-Cohen‏ @MarkyPc3 7 Jul 2017
          Replying to @paulg

          What about crowdsales, and ICOs with unrealistic expectations? I'm seeing customers get fooled right and left...

          1 reply 0 retweets 1 like
        3. Jon Calhoun‏ @joncalhoun 7 Jul 2017
          Replying to @MarkyPc3 @paulg

          Arent ICOs a fundraising vessel, making anyone who buys them an investor? And has anyone used ICOs for a series A?

          2 replies 0 retweets 0 likes
        4. Marco Pariente-Cohen‏ @MarkyPc3 7 Jul 2017
          Replying to @joncalhoun @paulg

          ICOs are often used as a product for sale, often one time, similar to land in a sense. The tokens themselves may be used or traded.

          0 replies 0 retweets 0 likes
        5. End of conversation

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