Usually badness = room for competitors. Not optimistic that's true for airlines, but interesting to think about.
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Not sure that helps. Finding bad people doesn't accomplish anything if you can't get rid of them (cf. standardized testing in schools).
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Right, but airline unions would never accept their members being fired based on aggregated ratings from customers.
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I was thinking about this more for new airlines than existing ones.
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Unfortunately, while shareholders may own an airline, the unions will always 0wn the airline.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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