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paulg's profile
Paul Graham
Paul Graham
Paul Graham
Verified account
@paulg

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Paul GrahamVerified account

@paulg

paulgraham.com
Joined August 2010

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    Paul Graham‏Verified account @paulg 29 Apr 2016

    When the people in your company won't use your product, the solution is not to make them, but to ask why.

    10:36 AM - 29 Apr 2016
    • 376 Retweets
    • 578 Likes
    • Alexander Arzh Paterne Gaye emma Brenda Butler Ginseng Coffee Ruchil kothari Ajinkya Jagtap Melinda Rose steve
    22 replies 376 retweets 578 likes
      1. New conversation
      2. Daniel Lu‏ @ludaniel 29 Apr 2016
        Replying to @paulg

        @paulg are you talking about Yahoo? ;)

        1 reply 0 retweets 2 likes
      3. Paul Graham‏Verified account @paulg 29 Apr 2016
        Replying to @ludaniel

        @ludaniel Yahoo never made anyone use Yahoo stuff, but it was revealing that all the engineers were using Google for search.

        0 replies 1 retweet 3 likes
      4. End of conversation
      1. New conversation
      2. Steven Sinofsky‏Verified account @stevesi 29 Apr 2016
        Replying to @paulg

        @paulg I was never able to get some people to see the wisdom of this approach!

        5 replies 3 retweets 39 likes
      3. Joshua J. Campoverde‏ @campo 29 Apr 2016
        Replying to @stevesi

        @stevesi As a former junior member of your org I'd love to learn more about this situation from your perspective.

        2 replies 0 retweets 4 likes
      4. Steven Sinofsky‏Verified account @stevesi 29 Apr 2016
        Replying to @campo

        @campo Some believed that loyalty matters more than learning from competitive products. It was that simple.

        2 replies 2 retweets 5 likes
      5. Joshua J. Campoverde‏ @campo 29 Apr 2016
        Replying to @stevesi

        @stevesi Simply no way I can share my thoughts and feelings about this in an appropriate fashion in 140 characters. Something like 🙃

        0 replies 0 retweets 3 likes
      6. End of conversation
      1. Amiit‏ @debggr 29 Apr 2016
        Replying to @paulg

        @paulg @Psilosophy @hmikitani_e bhai sun le

        0 replies 3 retweets 7 likes
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      1. New conversation
      2. Colin Percival‏ @cperciva 29 Apr 2016
        Replying to @paulg

        @paulg Unless the purpose of "force employees to use product" is "finding and fixing bugs".

        1 reply 0 retweets 2 likes
      3.  🎃 Halloween Emojis  👻‏ @dackerman 29 Apr 2016
        Replying to @cperciva

        @cperciva @paulg Wouldn't finding and fixing bugs be secondary to making a good product though?

        1 reply 0 retweets 2 likes
      4. Phillip Carter‏ @_cartermp 29 Apr 2016
        Replying to @dackerman

        @dackerman @cperciva @paulg Dogfooding builds to find and fix bugs is a part of making a good product.

        0 replies 0 retweets 2 likes
      5. End of conversation
      1. Steven Irby‏ @StevenIrby 29 Apr 2016
        Replying to @paulg

        @paulg depends on the company and business. If you're a b2b business, and your product is of no use to your staff, it's not a big deal.

        0 replies 1 retweet 2 likes
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      1. Gonzalo Nuñez‏ @gonzalo__nunez 29 Apr 2016
        Replying to @paulg

        @paulg Absolutely, and it's also very easy to lie to yourself about things that don't work in your own products. Gotta ask the right q's

        0 replies 0 retweets 3 likes
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      1. Tracy Harms‏ @kaleidic 29 Apr 2016
        Replying to @paulg

        @paulg I worked for a startup founder who flew into a violent rage when he discovered our product was not installed at one of our desks.

        0 replies 0 retweets 3 likes
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      1. Nicolas Raynaud‏ @nraynaud 29 Apr 2016
        Replying to @paulg

        @paulg in our case it's because employees don't own windmills.

        0 replies 0 retweets 3 likes
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      1. Abhijit Sharma‏ @abhijitysharma 29 Apr 2016
        Replying to @paulg

        @paulg Twitter should ask their board that.

        0 replies 0 retweets 3 likes
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      1. Nischal (WazirX)  ⚡️‏Verified account @NischalShetty 30 Apr 2016
        Replying to @paulg

        @paulg @kunalb11 and almost all b2b products will fall into the category where people in the company will not be the ones using it

        0 replies 0 retweets 2 likes
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      1. Nischal (WazirX)  ⚡️‏Verified account @NischalShetty 30 Apr 2016
        Replying to @paulg

        @paulg @kunalb11 may be because they aren't the target audience?

        0 replies 0 retweets 2 likes
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      1. (((Doron Rotem)))‏ @doronrotem 29 Apr 2016
        Replying to @paulg

        @paulg they usually use the phrase "eat your own dog food" when they make you use it.

        0 replies 0 retweets 2 likes
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      1. Julius Bertram‏ @juliusbertram 29 Apr 2016
        Replying to @paulg

        @paulg wouldn't it be the right way to just hire people, that believe in our products and be sceptic in we can't find them?

        0 replies 0 retweets 2 likes
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