The #1 reason I won't subscribe to the NYT, WSJ, FT etc is that auto-renewals mean an extra thing I have to think about.
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@paulg you have to make a phone call to cancel NYT
@andrewhyde Really? That is exactly the sort of thing I mean. You know it's not because they can't figure out how to make it easier.
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@paulg yep. No upsell when I canceled but no way to manage the account online. - End of conversation
New conversation -
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@paulg@andrewhyde seems like just the kind of thing people have assistants do for them...Thanks. Twitter will use this to make your timeline better. UndoUndo
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