The #1 reason I won't subscribe to the NYT, WSJ, FT etc is that auto-renewals mean an extra thing I have to think about.
The money is not the problem. The problem is the amount of work it takes to be their customer.
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@paulg Out of curiously, what's the ideal way to pay? Just no auto-renewal?Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg It's not money, It's the intention that matters. An intention to make life easier for people!Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg And the customer seeks convenience in the interaction/engagement processes.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg it's time for micropayments. I have always said they will not work. I think they can work now +/- 3 years. Apple Pay, Amazon etc. -
@anshublog It's been time. I've been wanting to fund this startup for about 9 years. - Show replies
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@paulg agreed. So much unnecessary friction & hassle in sign up & billingThanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg Interesting. Would you advise a similar startup not to do auto-renewals? -
@MattKrisiloff@paulg the papers require a phone call to cancel. Startups should make it easy to cancel, don't incite already unhappy users. - Show replies
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@paulg do you pay for Stratechery or Netflix?Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg if $ is not an issue then why does auto-renewals matter? Do they not have auto-renewals?Thanks. Twitter will use this to make your timeline better. UndoUndo
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