@paulg Note: this does not extend to bug reports. People who habitually submit bug reports are usually right.
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bug report: tech industry is broken. keeps getting marked as WONTFIX
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@paulg “It’s just a canary. We can get another one. Keep digging!”Thanks. Twitter will use this to make your timeline better. UndoUndo
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So
@paulg is saying "Don't listen to people who give you consistent, negative feedback"?? Cool message.https://twitter.com/paulg/status/535571641464389632 …Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg it's not the quality of the complainer it's the quantity of the complainers :)Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg "Ignore ongoing problems. Focus on novelties." Silicon Valley in a nutshell, right there.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg do you consider people who make repeated complaints about lack of gender diversity to be "habitual complainers", thus ignore them? -
@thegaygopher@paulg Yeah sometimes people habitually complain because things are habitually broken. They should be empowered.
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@paulg@codinghorror isn't this a "no true Scotsman" fallacy ?Thanks. Twitter will use this to make your timeline better. UndoUndo
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That's a bold thing for a white man to say,
@paulg.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg also, be sure you’re not the habitual complainerThanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg unless all your customers habitually complain in which case you better do something!Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg That’s only if the team is in an environment they trust enough not to fear negative consequences. Team spokeppl are useful otherwise.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg@codinghorror definitely a No True Scotsman fallacyThanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg@codinghorror a dangerous sentiment.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg couldn't disagree more. Negative feedback is the best feedback. Regardless who its from.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@paulg, disagree. Depends on CONTENT of each complaint. I've seen good complainers shift tired corporate culture towards fun, debate & ideasThanks. Twitter will use this to make your timeline better. UndoUndo
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