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paulg's profile
Paul Graham
Paul Graham
Paul Graham
Verified account
@paulg

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Paul GrahamVerified account

@paulg

paulgraham.com
Joined August 2010

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    Paul Graham‏Verified account @paulg 20 Nov 2014

    Ignore complaints from people who habitually complain. If a problem is real, you'll hear about it from people who don't.

    3:13 PM - 20 Nov 2014
    • 460 Retweets
    • 443 Likes
    • Ирина Залуцкая Bonnie Kavoussi Nenad Nikolin Leonardo Lamas Vesko Maksimovic 𝚂𝚎𝚏𝚊𝚗𝚒(𝚝) Kate Klink Roger Helkey Daniel Parziale
    23 replies 460 retweets 443 likes
      1. New conversation
      2. Paul Graham‏Verified account @paulg 20 Nov 2014
        Replying to @paulg

        @paulg Note: this does not extend to bug reports. People who habitually submit bug reports are usually right.

        7 replies 31 retweets 109 likes
      3. ∅‏ @thricedotted 20 Nov 2014
        Replying to @paulg

        bug report: tech industry is broken. keeps getting marked as WONTFIX @paulg

        3 replies 32 retweets 72 likes
      4. 1 more reply
      1. New conversation
      2. zofrex‏ @zofrex 20 Nov 2014
        Replying to @paulg

        @paulg in my experience, given lots of problems most people give up on complaining. Only the habitual complainers tell it like it is.

        1 reply 0 retweets 2 likes
      3. Paul Graham‏Verified account @paulg 20 Nov 2014
        Replying to @zofrex

        @zofrex The problem is, they tell a superset of like it is.

        0 replies 0 retweets 1 like
      4. End of conversation
      1. Sam Deadstone-Grave‏ @geeksam 20 Nov 2014
        Replying to @paulg

        .@paulg “It’s just a canary. We can get another one. Keep digging!”

        0 replies 3 retweets 9 likes
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      1. Rachel Myers‏ @rachelmyers 20 Nov 2014
        Replying to @paulg

        Rachel Myers Retweeted Paul Graham

        So @paulg is saying "Don't listen to people who give you consistent, negative feedback"?? Cool message.https://twitter.com/paulg/status/535571641464389632 …

        Rachel Myers added,

        Paul GrahamVerified account @paulg
        Ignore complaints from people who habitually complain. If a problem is real, you'll hear about it from people who don't.
        0 replies 1 retweet 5 likes
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      1. Thomas Petersen‏ @Hello_World 20 Nov 2014
        Replying to @paulg

        @paulg it's not the quality of the complainer it's the quantity of the complainers :)

        0 replies 1 retweet 4 likes
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      1. mhoye‏ @mhoye 20 Nov 2014
        Replying to @paulg

        .@paulg "Ignore ongoing problems. Focus on novelties." Silicon Valley in a nutshell, right there.

        0 replies 0 retweets 5 likes
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      1. New conversation
      2. Jim French‏ @thegaygopher 20 Nov 2014
        Replying to @paulg

        @paulg do you consider people who make repeated complaints about lack of gender diversity to be "habitual complainers", thus ignore them?

        2 replies 0 retweets 1 like
      3. jrootabega‏ @jrootabega 20 Nov 2014
        Replying to @thegaygopher

        @thegaygopher @paulg Yeah sometimes people habitually complain because things are habitually broken. They should be empowered.

        0 replies 0 retweets 4 likes
      4. End of conversation
      1. (((Eoin Prout)))‏ @EoinProut 20 Nov 2014
        Replying to @paulg

        @paulg @codinghorror isn't this a "no true Scotsman" fallacy ?

        0 replies 0 retweets 2 likes
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      1. Franken Steiny Fish‏ @littletinyfish 20 Nov 2014
        Replying to @paulg

        That's a bold thing for a white man to say, @paulg.

        0 replies 1 retweet 0 likes
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      1. BJ Neilsen‏ @localshred 20 Nov 2014
        Replying to @paulg

        .@paulg also, be sure you’re not the habitual complainer

        0 replies 0 retweets 1 like
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      1. Ed 3.0‏ @EdDebug 20 Nov 2014
        Replying to @paulg

        @paulg unless all your customers habitually complain in which case you better do something!

        0 replies 0 retweets 1 like
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      1. Guillaume Ceccarelli‏ @GCsVentures 22 Nov 2014
        Replying to @paulg

        @paulg That’s only if the team is in an environment they trust enough not to fear negative consequences. Team spokeppl are useful otherwise.

        0 replies 0 retweets 0 likes
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      1. Christopher Perry‏ @zenmasterchris 21 Nov 2014
        Replying to @paulg

        @paulg @codinghorror definitely a No True Scotsman fallacy

        0 replies 0 retweets 0 likes
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      1. Tim Aidley‏ @PlanetTimmy 20 Nov 2014
        Replying to @paulg

        @paulg @codinghorror a dangerous sentiment.

        0 replies 0 retweets 0 likes
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      1. Phillip Haydon‏ @philliphaydon 20 Nov 2014
        Replying to @paulg

        @paulg couldn't disagree more. Negative feedback is the best feedback. Regardless who its from.

        0 replies 0 retweets 0 likes
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      1. Mia Alexiou‏ @subsymbolics 20 Nov 2014
        Replying to @paulg

        @paulg, disagree. Depends on CONTENT of each complaint. I've seen good complainers shift tired corporate culture towards fun, debate & ideas

        0 replies 0 retweets 0 likes
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