What a read!
Mistakes like Citibank's accidental $900 million wire are usually called human error. Dimitri Dadiomov explains why they're really the fault of software, not people, and how they can be avoided.https://www.moderntreasury.com/journal/bad-software-and-expensive-mistakes …
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Software should keep solving old problems better, not just new ones. Creating good software is a cycle, not a moment in time. This is especially true in enterprise applications.
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Maybe the people designing or signing off on the software should make better decisions...
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@dadiomov Great post
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Yeah, in some countries, Citibank is the only ATM where my home-bank card actually worked, but it doesn’t always go right. My own bank returned it quick though, and I got really nice flowers sent to my office. Was only about € 500.
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But software is designed by... people! So ultimately this Citibank fiasco is still due to human error.
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Seeing conspiracy everywhere is not a healthy attitude.
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