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One of the biggest things lost in remote work is chance meetings. These are very important, but hard to quantify. If you measure productivity on individual projects, everything will seem fine. Yet when you read stories of how things happened, chance meetings were often crucial.
Chance meetings are especially important in causing new things to happen. But what organization measures that? No one measures progress till there is a project to measure the progress of. I bet even Google doesn't formally measure the rate at which new things get started.
I know about the power of chance meetings because Y Combinator is explicitly designed to magnify it. Whenever YC brings together any group of more than about 4 founders for any reason, there ends up being an important conversation between some pair of them.
"When I was running YC, we used to joke, that our function was to tell founders things they would ignore." #PaulGrahampic.twitter.com/hEHV0s28ZJ
Would love to show you Breakroom sometime -- one of its key points is restoring the serendipity of chance meetings in an online work space.https://www.youtube.com/watch?v=YsmRH5z_N6c …
I think google acknowledges with their policy of 20 percent is the engineers time to work on something of their own
I think that is how gmail got started if im not mistaken
How do you measure serendipity? If organisations can't figure out how to measure "soft skills" and creativity, I doubt a serendipity metric and index is even in their thoughts.
Back when skype worked, a small group of colleagues from two continents were available almost continuously. Many unplanned conversations led to serendipitous software projects. It’s possible. Yet I’ve seen a higher rate at lunch—fostered by narrow cafeteria hours at @HHMjanelia.
Reminds me of something that Richard Hamming said on ‘open door’ policy. In his eyes it was cultivating high productivity and innovation. Why? You could bump in all sorts of interesting people that way and learn from them. Which you couldn’t if you kept your door shut.
Hence the importance of the coffee machine in the office
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