Jessica has avoided creating a Paypal account till now because she knew the UX would be appalling. She fills out the first page of the signup form. It fails, with the message "An error has occurred."
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Replying to @bilalfarooqui
That is not the lesson from this. The lesson is that, by default, established companies suck.
16 replies 13 retweets 267 likes -
Replying to @paulg @bilalfarooqui
Sincere question - Would you consider YC to be an established company? If yes, how do you not exhibit the above color?
1 reply 0 retweets 2 likes
Replying to @wiredmau5 @bilalfarooqui
By default. By making an effort, you can avoid sucking.
0 replies
1 retweet
33 likes
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