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paulg's profile
Paul Graham
Paul Graham
Paul Graham
Verified account
@paulg

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Paul GrahamVerified account

@paulg

paulgraham.com
Joined August 2010

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    Two-way (sending and receiving) short codes:

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    Paul Graham‏Verified account @paulg 24 Dec 2019

    Does the sentence "Install the app to set up your device and create an account" scare you? It sure scares me. To me it means "You will spend the next hour dealing with complicated things that don't work."

    6:17 AM - 24 Dec 2019
    • 59 Retweets
    • 765 Likes
    • Onah Daniel Okechukwu Ana Nicolau Armin Sebastian JA Theo Lee Jamil Rzayev Amit Patel Vadim Balashov Anand Srinivasan
    35 replies 59 retweets 765 likes
      1. New conversation
      2. Paul Graham‏Verified account @paulg 24 Dec 2019

        Update: It took about an hour and a half. Parkinson's Law seems to be in effect here. If it took a day to set up a new device, that would seem intolerable, and get fixed. But once you cross the line of tolerable, pressure to fix problems drops dramatically.

        3 replies 2 retweets 94 likes
        Show this thread
      3. Paul Graham‏Verified account @paulg 24 Dec 2019

        By default, the time and effort required to set up a new device will be just short of intolerable.

        5 replies 3 retweets 103 likes
        Show this thread
      4. End of conversation
      1. New conversation
      2. Youssef KH (ucefkh.eth)‏ @ucefkh 24 Dec 2019
        Replying to @paulg

        yep that's why whatsapp has so much users since you put just your number and enjoy it

        1 reply 0 retweets 2 likes
      3. Daniel Tabár‏ @Data01 24 Dec 2019
        Replying to @ucefkh @paulg

        if you only have one phone and number

        2 replies 0 retweets 1 like
      4. Show replies
      1. Eugenio Perea‏Verified account @eperea 24 Dec 2019
        Replying to @paulg

        I've been around technology long enough to shudder at sentences like that.

        0 replies 0 retweets 0 likes
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      1. Jeremy Ross Miller  🚀‏Verified account @jjeremymiller 24 Dec 2019
        Replying to @paulg

        100% same

        0 replies 0 retweets 0 likes
        Thanks. Twitter will use this to make your timeline better. Undo
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      1. New conversation
      2. Victor Mapunga‏ @victor_mapunga 24 Dec 2019
        Replying to @paulg

        Now imagine in emerging markets like Africa where very cheap entry-smartphones are everywhere & data costs are extremely high, the thought of even downloading the app kills its prospects right off, leaving millions of potential users. We worked around this @flex_tx

        1 reply 0 retweets 5 likes
      3. Jeff Treichel‏ @jtreichel 24 Dec 2019
        Replying to @victor_mapunga @paulg @Flex_Tx

        Intrigued. Why does a download = death? You only use pre-installed apps?

        1 reply 0 retweets 0 likes
      4. Show replies
      1. Mat Sherman‏ @Mat_Sherman 24 Dec 2019
        Replying to @paulg

        @domm is fixing this

        0 replies 0 retweets 1 like
        Thanks. Twitter will use this to make your timeline better. Undo
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      1. New conversation
      2. 鎮濤 🌒‏ @_Dave_Chan 24 Dec 2019
        Replying to @paulg

        Hard to model to anything in real life. Possibly going to the dentist/doctor is as close as it gets. "Fill out this form and the doctor will be right with you."

        1 reply 0 retweets 2 likes
      3. Suyash Joshi  🎩‏ @suyashcjoshi 24 Dec 2019
        Replying to @_Dave_Chan @paulg

        Ever setup an Apple Product?

        0 replies 1 retweet 3 likes
      4. End of conversation

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