Maybe If he asked his customers before building, they might’ve told him they wanted a system which was easy to manipulate
Even Thomas Edison initially made the mistake of making something he thought people should want, but that they didn't.pic.twitter.com/rxbuubSgDg
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I want to say it's from Nail It and Scale It
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Maybe he just wasn't good at sales
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What is the source of this excerpt ?
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Launch early and iterate
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Start with the problem, love solving the problem for people... not your solution.
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A bigger mistake would be to make nothing at all.
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