The age old tradition of great salespeople (with a brand) selling crap software to clueless fortune 500 execs with purchasing power is lindy. "nobody got fired for buying ibm"
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Successful startups are those that know things which inspite of being lindy will come to an end
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I have a fear that this will only “vanish” by being “insourced” at the large companies…
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That is not my experience. Every time I’ve seen a non software shop try to build their own solution internally it has blown up spectacularly and everyone involved blew up with it. Companies dumb enough to try make for terrible customers in general anyway though, so no loss.
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Like CRMs designed for the experience of the individual salespeople, who then act as evangelists for their teams
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Perhaps even popular OSS. We thought CVS/SVN were the best then Linus wrote Git. Wonder why no one has attempted a modern rewrite of SMTP/POP3 etc? One issue, for e.g. is, configuring that category of software is an obscure art. Which causes email to be not federated enough.
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Email federation isn't a challenge. People demanding calendaring apps as email clients is one problem. The other is spam filtering.
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Not to mention that many in enterprise IT judge on price. The more expensive it is, the better it is. (Cough ....Gartner... cough)
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Maybe the problem is inherently complex...
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