Product people. All you have is your customers faith in you. If you add a feature to move the numbers but lose their faith, you will lose them permanently instead of temporarily. @nytimespic.twitter.com/F3ajwAjh8n
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It may 'work' short term but it sours trust between the customer and media owner, which will ultimately damage the company
End of conversation
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Lol, no one wants to hear our voices. Listening is a cost centre. It's about friction, and hoping that it's enough to deter cancellation for N more month.
End of conversation
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Adobe used to do this with their subscriptions. Don't know if they still do. Used to flip the bird anytime I walked past their offices. Probably not a sentiment you want a generation of founders to have towards your brand.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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What do you subscribe to? Would love to see the list :)
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Keep an eye on http://presso.news . I’m building a micro-payments service to let people pay to read articles without whole subscriptions. Also doing YC startup school right now to get the MVP out fast.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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