One of the most useful questions you can ask in a startup is: How is what users want different than you expected? Are people using your product in unexpected ways? Are different people using it than you expected?
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E.g. Zuck once told me that they were surprised that early Facebook users kept changing their profile pics. That was how they realized users wanted to share images.
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There's a variant of Cunningham's Law for startups: the fastest way to learn what people want is to give them what they don't want.
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As long as it's not too far out that they don't use it and don't communicate why they're not?
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Yes but that needs to be packaged with something they really want.
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I think the point is this helps you find out what they do want. I think?
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And, be sure to be listening ;)
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@sumangal_2311
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Or take it away from them
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What was the thing you did? (Asking for a friend
)
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In Spain we have a saying: "Se hace camino al andar" (something like "the road is made when walking").
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Well how did Cunningham give them them what they didn’t want when he didn’t even know what they did want??!pic.twitter.com/Yudush7UPW
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Much easier to figure out what people don’t want. Same as with yourself.
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