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paulg's profile
Paul Graham
Paul Graham
Paul Graham
Verified account
@paulg

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Paul GrahamVerified account

@paulg

paulgraham.com
Joined August 2010

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    Paul Graham‏Verified account @paulg 6 Apr 2019

    One of the most useful questions you can ask in a startup is: How is what users want different than you expected? Are people using your product in unexpected ways? Are different people using it than you expected?

    6:30 AM - 6 Apr 2019
    • 349 Retweets
    • 1,910 Likes
    • Franz TZ (Tiffany Zhong) 🏝️ jojokers Katrina M Luke Armour Soda Anthony Moumouni Dioffo Anil Podduturi Akshay Chalana
    24 replies 349 retweets 1,910 likes
      1. New conversation
      2. Paul Graham‏Verified account @paulg 6 Apr 2019

        It's not a bad sign if there are lots of answers to these questions. It's a good sign. It means you're at least near some live demand, which is as much as you can hope for at first.

        3 replies 12 retweets 181 likes
        Show this thread
      3. Paul Graham‏Verified account @paulg 6 Apr 2019

        E.g. Zuck once told me that they were surprised that early Facebook users kept changing their profile pics. That was how they realized users wanted to share images.

        6 replies 92 retweets 626 likes
        Show this thread
      4. Paul Graham‏Verified account @paulg 6 Apr 2019

        There's a variant of Cunningham's Law for startups: the fastest way to learn what people want is to give them what they don't want.

        17 replies 156 retweets 836 likes
        Show this thread
      5. End of conversation
      1. New conversation
      2.  🚀 Ch Daniel‏ @chddaniel 6 Apr 2019
        Replying to @paulg

        It happened to me. Got from 0 to 200k users in the first year, growth is still going on. Learned that they wanted things slightly different from what I thought. Adapted and then the % in growth increased as well! Plus the bottom line, of course

        2 replies 1 retweet 9 likes
      3. Sansan Fibri‏ @sansan_fibri 6 Apr 2019
        Replying to @chddaniel @paulg

        Any particular insight you could share with a fellow founder yet to launch?

        1 reply 0 retweets 4 likes
      4. Show replies
      1. Harshal S Chhaya‏ @hschhaya 6 Apr 2019
        Replying to @paulg

        An effective way to know how to extend your product. Good for established teams too! I have been blown away at what our customers (teachers and students) have done with our products. Waaay beyond our thinking. 🤯 Which helps guide the roadmap. #prodmgmt

        0 replies 1 retweet 5 likes
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      1. Sansan Fibri‏ @sansan_fibri 6 Apr 2019
        Replying to @paulg

        Not only a wonderful question to ask startup founders, but a fantastic one for the founders to ask their customers/team/analytics. Love it! 👏👏👏

        0 replies 0 retweets 2 likes
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      1. parents’ nook‏ @Parents_Nook 6 Apr 2019
        Replying to @paulg

        In our case they have started suggesting and giving the use cases. It’s such a fun to listen to their thoughts and iterate. Your essays and tweets guided us to this stage, only continuous interaction with user and avoiding everything else at all costs.

        0 replies 0 retweets 0 likes
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      1. New conversation
      2. Vinay Bhamre‏ @__Vinay_ 6 Apr 2019
        Replying to @paulg

        @threader_app compile it please

        1 reply 0 retweets 0 likes
      3. Threader‏ @threader_app 6 Apr 2019
        Replying to @__Vinay_

        Hey, the thread is ready and compiled. You can read the whole version here:https://threader.app/thread/1114520822322954240 …

        0 replies 0 retweets 3 likes
      4. End of conversation

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