The best way to learn what customers want is to try to sell them something.
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This way you can learn one thing they do not particularly want, but not necessarily what they want.
Only if you're lousy at sales. A good salesperson's response to a "no" is "what would make you say yes?"
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Yes, this is key info to understand customers, but listening to their petitions is not the guarantee to a good sell. We cannot assume all the time they are able to say what they need. At the same time, if we sold exactly to what they ask, nothing new would be invented.
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Many times, customers do not know what they want till you provide them with your product.
End of conversation
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A good salesperson can (ofc) sell you something you don't really want (I'd still probably agree with original claim but would change 'best' to 'least worst'
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An effective salesperson knows that the customer DOES want the product or service, and that something else is preventing them from purchasing it. Figure out what the problem is and solve it!
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I think
@typesfast’s recent@ECorner talk nailed it with drawing the distinction between normal sales and entrepreneurial salesThanks. Twitter will use this to make your timeline better. UndoUndo
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Mental note: add that to my sales chatbot.
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Try selling telecom gear.
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spot on!
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