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2/ "The historical record is very clear that the most elite organizations do not constantly engage with feelings and personal narratives...Explicit communication is expensive...Sometimes the best communication isn’t words at all, but actions"
3/ "Many of our emotions are just early warning signals about uncomfortable activities, and we can transcend them...Often a laconic phrase is better than a long-winded piece of explicit communication, and often demonstrated action is better than any word at all."
4/ To highlight with an example, compare #NVC-speak: "Felix, when I see socks under the coffee table I feel irritated because I am needing more order in the room that we share in common. Would you be willing to put your socks in your room or in the washing machine?”
5/ With the Spartans: “On the morning of the third and final day of the battle, Leonidas, knowing they were being surrounded, exhorted his men, 'Eat well, for tonight we dine in Hell.'”
6/ The former tries so hard to be connective & compassionate that it ends up stilted, and unnatural compared. When I'm with a friend and I screwup, there's no way a long-winded #NVC-speech can ever compare in connectivity or compassion to a chuckle and the word "Doofus!"
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