There *is* competition in the government business, traditionally it has been called "war". And doing a start-up is easy, provided you can survive the competition...
Competition in the govt industry, including a startup sector for new govts and ease of exit to leave current govt. Like any industry, competition is what forces the producer to make what consumers want, but our govt industry has insane barriers to entry and high switching costs.https://twitter.com/TheAliceSmith/status/1018221267365826560 …
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The barrier to entry is not infinite, but winning a revolution is a pretty damn high moat. So we should not be surprised by the lack of new entrants and extremely slow pace of innovation.
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I'm a bit worried this is not the right framework to start with. I'm not convinced that government's are in the customer-satisfaction business.
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They are poorly designed mechanisms, sure. But in a competitive environment (easy entry of new firms, exit of customers), the laws of evolution mean that desirable states will grow population (market share). It's almost tautological.
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Still, different frameworks. In an environment where most of the competition is via force, brute or not, the evolution means the strong will eat the weak. Outside of capitalism, competition is rarely about best service to customers.
End of conversation
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Also it may take a lot of trials, errors and creative innovations before the customers really figure out what it is they actually want.
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