People are good -- too good! -- at solving numerical optimization problems. Alongside dollars, we need counterbalancing metrics for ads.
-
-
-
It's not just ads, though. So many problems in our products caused by our inability to measure user frustration.
- 6 more replies
New conversation -
-
-
@paulmwatson@isaach Sure. The problem is that our feedback loops for *identifying* the problems are nowhere near good enough. -
@paulmwatson@isaach We identify some problems, eventually, kinda. I want not frustrating users to be a *science*.
End of conversation
New conversation -
-
-
@paulmwatson@isaach Human ingenuity!Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
@patrickc My take about the approach Apple designers took was: they were very good at simulating users' experiences mentally. Quantifiable? -
@andy_matuschak Yes; my belief is that because we don't have good metrics/frameworks, savants who grasp it innately have the upper hand.
End of conversation
New conversation -
-
-
@pmarca@patrickc vid.me is gonna be a unicorn because of this mark my words now for posterity you can@StakedApp it even :)Thanks. Twitter will use this to make your timeline better. UndoUndo
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.
that it was a high enough priority to work on.