Crypto may change the way NPS is measured. Before: “Would you recommend this product to a friend?” After: “Would you invest in this company?” Would require widespread tokenization of every cap table. But then every customer could become an investor.https://twitter.com/balajis/status/1159251165265027072 …
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Yes. But two observations: 1) You wouldn’t invest in everything you bought. But as an exec purchasing SaaS for example, you would have seen HackerOne earlier. 2) Had I invested in the restaurants I frequented and thought could expand (Chipotle!) I would have done very well :)
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There's something to be said about supporting a business that you like. If your favourite shawarma place needed to raise $10k to stay open, supporting the business and owning a tiny slice could be a fun 'customer engagement' experience for all involved.
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True, though I think a lot of retail investors invest in businesses that they like versus what are good financial investments.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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