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patrickc's profile
Patrick Collison
Patrick Collison
Patrick Collison
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@patrickc

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Patrick CollisonVerified account

@patrickc

Fallibilist, optimist. Stripe CEO.

patrick@stripe.com
patrickcollison.com
Joined April 2007

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    1. Patrick Collison‏Verified account @patrickc 16 Jan 2019
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      Patrick Collison Retweeted Richard Munter

      Over the past year, we've been building out free, 24x7 phone/chat technical support at scale -- an important but less obvious part of making internet economy more accessible. Still some way to go but proud of the progress we made in 2018.https://twitter.com/RichardMunter/status/1085572094472073216 …

      Patrick Collison added,

      Richard Munter @RichardMunter
      Just completed a super helpful tech support chat with @stripe. Was great to reach somebody right away and get the technical guidance I needed. Responsive, helpful tech support makes a difference and reinforces my choice of Stripe for handling online payments! (thanks Graham) pic.twitter.com/KwFpL7hA1K
      18 replies 26 retweets 379 likes
      Show this thread
      Patrick Collison‏Verified account @patrickc 16 Jan 2019
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      One interesting challenge is making it work well for both the smallest startups and for internet's largest businesses (some listed at http://stripe.com/customers ) -- lots of dynamic adaptation needed. If this is of interest to you, we're hiring.

      8:29 AM - 16 Jan 2019
      • 7 Retweets
      • 72 Likes
      • Meghana Chethan Jason Leo Carvalho efficientlyeffective Mabel Tan Alchemist Camp Godwin Umeokolo Matthew Duffy Hopasity Keith Kerr —
      6 replies 7 retweets 72 likes
        1. New conversation
        2. Mark Müller‏ @mspacemedia 17 Jan 2019
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          Replying to @patrickc

          Every conversation I've had with your team's has been fantastic, glad I chose @stripe for @cards4giving, if only we could do split fees for the donations, it would be even more awesome!

          1 reply 0 retweets 2 likes
        3. Stripe‏Verified account @stripe 17 Jan 2019
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          Replying to @mspacemedia

          Thank you for your kind words! While we don't offer this explicitly, it is possible to manually calculate and split fees: https://support.stripe.com/questions/charging-stripe-fees-to-customers …

          1 reply 0 retweets 0 likes
        4. 2 more replies
        1. bruno cecchini‏ @brunocecchini23 16 Jan 2019
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          Replying to @patrickc

          Do you plan offering Consortium as a Service (CaaS) that is fair and square with all stakeholders?

          0 replies 0 retweets 0 likes
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        1. Don Abrams‏ @DonTAbrams 16 Jan 2019
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          Replying to @patrickc

          Why make a single product work for both rather than make 2 products?

          0 replies 0 retweets 0 likes
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        1. Bilqis‏ @bilqisrz 16 Jan 2019
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          Replying to @patrickc

          would love to work with you one day!

          0 replies 0 retweets 0 likes
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        1. Jeremy Black‏ @jeremywblack 16 Jan 2019
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          Replying to @patrickc

          Also a big challenge to do well across both acquiring AND issuing ;)

          0 replies 0 retweets 0 likes
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        1. VSParadiso‏ @VSParadiso 17 Jan 2019
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          Replying to @patrickc

          We appreciate you caring about us small startups!!! Love having stripe integrated on our marketplace.

          0 replies 0 retweets 0 likes
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