One interesting challenge is making it work well for both the smallest startups and for internet's largest businesses (some listed at http://stripe.com/customers ) -- lots of dynamic adaptation needed. If this is of interest to you, we're hiring.
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Absolutely. Something a lot of exist-on-app/web firms miss. The reassurance of 24x7 technical support can mean all the difference between converting the fence-sitter digital-nevers to digital adopters. Even if they never use it.
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This is a welcome development! We’ve been on the platform for 5 years now and love the progression.
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wow, this is fantastic! stripe and increment employees are already blazingly fast + helpful via email. can only imagine how great chat support is going to be :)
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+1, Thank you. As a small business customer, I appreciate it a lot! Have had helpful responses from Stripe ~5 times in last year. Contrasting experience with our prior provider was no/long response time & unclear answers.
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Your support is amazing and best practice. Even with tech challenges they could help us. One of the reasons I would and do recommend Stripe to other people.
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This is cool. Products in a vacuum of dialogue are less valuable for everyone.
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We're currently in a private beta in India and working hard on launching fully! Feel free to email us some details about what you're working on at support-in@stripe.com
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