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patrickc's profile
Patrick Collison
Patrick Collison
Patrick Collison
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@patrickc

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Patrick CollisonVerified account

@patrickc

Fallibilist, optimist. Stripe CEO.

patrick@stripe.com
patrickcollison.com
Joined April 2007

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    1. Patrick Collison‏Verified account @patrickc 15 Aug 2018
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      Patrick Collison Retweeted Patrick McKenzie

      Google Docs is a great product saddled with a series of rather baffling product decisions, from below to visibility of physical paper page breaks(?!) to comically user-hostile URLs.https://twitter.com/patio11/status/1029650192629256192?s=21 …

      Patrick Collison added,

      Patrick McKenzie @patio11
      I do not think I have ever been so flabbergasted at a product decision as Google Doc's constant attempts to convince me that I am not literate at the English language. In today's entry: it flagged "neither" with the dreaded spellcheck squiggle of doom. Drumroll please: pic.twitter.com/zZVvqqzYUB
      Show this thread
      19 replies 16 retweets 262 likes
      Show this thread
    2. Patrick Collison‏Verified account @patrickc 15 Aug 2018
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      Favorite example remains Google merrily switching your search results to Icelandic (or whatever) when you travel, despite your account and session being profiled, cookied, and tracked seventeen ways to Sunday. The world’s most advanced tracking engine!

      8 replies 9 retweets 170 likes
      Show this thread
      Patrick Collison‏Verified account @patrickc 15 Aug 2018
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      But the people at Google are very smart. So I think this mostly just reflects how oddly hard making good software products remains. What feedback loops have we yet to devise? Field is still young…

      8:25 AM - 15 Aug 2018
      • 4 Retweets
      • 156 Likes
      • Matthew G Charrua Rebel William Walsh Alyssa X Mark Berney Chepell KING Chase Harshita Arora Jason Leo Carvalho ISMAIL
      13 replies 4 retweets 156 likes
        1. New conversation
        2. Varun Singh‏ @VarunJuice 15 Aug 2018
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          Replying to @patrickc

          Either that or perhaps it's not an exciting problem that gets you desirable performance review ratings. I saw this lack of desire to finish products at FB was often driven by "how will I show impact with this stuff"

          3 replies 0 retweets 8 likes
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        2. David Petersen‏ @typesfaster 15 Aug 2018
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          Replying to @patrickc

          Extremely smart. But how much do they care about perfection?

          1 reply 0 retweets 0 likes
        3. Patrick Collison‏Verified account @patrickc 15 Aug 2018
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          Replying to @typesfaster

          Hey, this isn’t even perfection... just “absence of absurdity”.

          1 reply 0 retweets 4 likes
        4. 5 more replies
        1. Scott Wessman‏ @scottew 15 Aug 2018
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          Replying to @patrickc

          Software and the internet seem to be an ongoing exploration of the implications of novel capabilities. In the company’s case, it’s often “Given what I know about this user, what is (in)appropriate?” I wonder how much is feedback and how much is simply considering possibilities?

          0 replies 0 retweets 1 like
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        1. Harry Tormey‏ @htormey 15 Aug 2018
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          Replying to @patrickc

          The recent google finance redesign is another example of google dropping the bar. So much functionality dropped for the sake of aesthetics. I miss the old site.

          0 replies 0 retweets 1 like
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        1. Evan Weaver‏ @evan 15 Aug 2018
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          Replying to @patrickc

          Incredible amount of implementation path-dependence in products at scale.

          0 replies 0 retweets 1 like
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        1. New conversation
        2. Harshita Arora‏ @aroraharshita33 19 Aug 2018
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          Replying to @patrickc

          I think a lot of software is unreliable (compared to things like cars, houses, medicine) bc a good % of software engineers are self-taught unlike mechanical engineers, e.g., so a lot of SWE don't learn "Here's the 1000 things that could go wrong before you ship."

          2 replies 0 retweets 0 likes
        3. Jas Randhawa  🚴🏾‍♂️‏ @jasr789 20 Aug 2018
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          Replying to @aroraharshita33 @patrickc

          Industries such as aerospace and auto have always had intense focus on quality controls, delivery standards and procedures and in contrast these controls are still “good to have” in the tech industry building modern day software.

          0 replies 0 retweets 1 like
        4. End of conversation
        1. Erik Erikson‏ @erik_erikson 15 Aug 2018
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          Replying to @patrickc

          I think there's a limited scope of what you decide to care about, intelligence or whatever it is we ascribe to Googlers notwithstanding. As great as many of their products have been, one key aspect they all share is that user experience is the first concern on the chopping block.

          0 replies 0 retweets 0 likes
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