Google Docs is a great product saddled with a series of rather baffling product decisions, from below to visibility of physical paper page breaks(?!) to comically user-hostile URLs.https://twitter.com/patio11/status/1029650192629256192?s=21 …
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Either that or perhaps it's not an exciting problem that gets you desirable performance review ratings. I saw this lack of desire to finish products at FB was often driven by "how will I show impact with this stuff"
Extremely smart. But how much do they care about perfection?
Hey, this isn’t even perfection... just “absence of absurdity”.
Software and the internet seem to be an ongoing exploration of the implications of novel capabilities. In the company’s case, it’s often “Given what I know about this user, what is (in)appropriate?” I wonder how much is feedback and how much is simply considering possibilities?
The recent google finance redesign is another example of google dropping the bar. So much functionality dropped for the sake of aesthetics. I miss the old site.
Incredible amount of implementation path-dependence in products at scale.
I think a lot of software is unreliable (compared to things like cars, houses, medicine) bc a good % of software engineers are self-taught unlike mechanical engineers, e.g., so a lot of SWE don't learn "Here's the 1000 things that could go wrong before you ship."
Industries such as aerospace and auto have always had intense focus on quality controls, delivery standards and procedures and in contrast these controls are still “good to have” in the tech industry building modern day software.
I think there's a limited scope of what you decide to care about, intelligence or whatever it is we ascribe to Googlers notwithstanding. As great as many of their products have been, one key aspect they all share is that user experience is the first concern on the chopping block.
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