The thing I like about Japanese customer service culture is that, if e.g. a cafe serves breakfast until 11:00 AM, and you ask them at 10:59 AM whether they will make breakfast, this is a silly question. Of course they will. The thing I hate most is when you ask at 11:01 AM.
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With exceptions, this generalizes to a whole host of interactions where there is any sort of clear rule book to follow. The rules brook no argument. And if there is no rule book, or (worse) your situation isn’t in the rule book, getting it done is extraordinarily complex.
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I can't speak to the general case, but McDonalds used to use the same flat-top (at different temperatures) to cook eggs and burgers. So at least there, the "no eggs after 10:30" rule was based on "if we make you eggs, we can't cook the lunch menu we claim to offer"
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Also, this seemingly arbitrary cutoff was a plot point in Falling Down. Suffice to say, the Michael Douglas character doesn't take it well.pic.twitter.com/6JzOXPzGta
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