(The stat assumes US-based CSRs who have an average resolution time on low-complexity cases and middle America wages ($10/hr starting) and overhead. A call center has an *impressive* amount of overhead; it’s like a factory for phone calls.)
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what is CRUD an acronym for?
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Create / read / update / delete, the basic database operations. A “CRUD app” is jargon for “A really boring application which reads from a database and writes to a database and doesn’t do anything the least bit tricky in between.”
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I have a suspicion that cold sales calls cost less than that, or I'd see fewer of them :-/
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Oh, but doing validation properly is hard. Other than that, yeah, nothing tricky.
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