Trying to get Internet in my new place and it’s one of those “I know you mean well, Japan...” moments: “So blah blah blah two year contract.” “Sounds great.” “Are you going to return home soon?” “... That is a deceptively difficult question but the answer relevant to you is no.”
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“Oh sorry was just making sure because we’d charge you a $90 fee to break the contract earlier.” “Understood. It is extremely unlikely I will exercise that option.” “So I gather you’ve been in Japan a while?” “Does your CRM still put ‘Customer Since’ in the top right corner?”
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Replying to @patio11
Is there a story behind you having detailed knowledge of their specific CRM?
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It’s a boring one; they use an iPad to do routine customer service (changing addresses, adding a credit card, etc) and it’s in close physical proximity to the customer and/or in their hands (theoretically in restricted mode) so I miiiiight have memorized it.
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