Pro-tip from a jurijudicial scrivener who was in line next to me at city hall: “All of your documents organized in a clear folder? Great, they’ll love you. That says you’re organized and have done this before. But next time: get something which closes with a zipper. $2 or so.”
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Submitted partly because “the culture that is Japanese jurijudicial scriveners” and partly because she’s totally right. (A scrivener is a type of paralegal who you can basically empower to file certain types of paperwork on your behalf.)
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On the general subject of performing professionalism: 1) Dress the part. Hate that it matters but it does. (I usually only do the full suit if I need something important.) 2) Know exactly the procedure you need and refer to it by name. 3) If you’ve waited in line for 1.5 hours
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then maybe don’t be like the folks in the line who say “Why did you keep me waiting 90 minutes?!? Do your jobs!” A better comment is “Busy day, huh.” (Or if in Japan お忙しい中すみませんが) or nothing at all, because you’ve been in this position before, and it’s unremarkable.
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End of conversation
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