A high-leverage thing to do is take a first cut approach of picking a metric, building a graph, and writing a narrative. This often brings out the hidden diffuse ownership instincts in a way that saying “You know maybe someone should do something about X” does not.
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Probably says a lot about the places I've worked that I assumed you meant the "gap" was important things no one is scored on.
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Unimportant things lots of people are scored on are A Thing, too, but easier to achieve change re: the other phenomenon.
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What does “scored on” mean in this co text?
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Literally or figuratively “that number/fact/initiative is on an identifiable human’s performance evaluation”
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