Been there, done that, got the scars. At my day job, the best meetings that feel like meetings are 3~4 people: * 120 seconds or less of fiddle-faddle with AV. * An agenda, either one paragraph or distributed in advance by the meeting owner. * Ideally, steering back to agenda.https://twitter.com/jasonlk/status/976095260580331521 …
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Action items are one of those curious relics of management-speak which I managed to avoid for my entire career by being in Japanese megacorps (which have no action and thus no action items [+]) and then being in teeny tiny companies. Crikey, are they useful. [+] Joking but not.
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The clearest way I can express them is "You know how a consulting contract has deliverables so that the client and consultant mutually know what expectations are and nobody says Boo I Didn't Get What I Wanted after the process is over? An action item is a deliverable, on a team."
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End of conversation
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IMO, holding a meeting without an agenda is borderline professional malpractice. If you can't articulate why you need to spend <n people> * $<cost>, and what you'll gain in exchange, then you're the wrong person to be running the meeting. Effective follow-up is unacceptably rare
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Do you throw in a KPI/metric to assess performance of action item in next meeting as well? Find this useful to be able to discuss key lessons learned while implementing action items. Also, accountability.
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