And then at the end of the meeting: "OK so here's what I've got for action items: Bob, X, Y. Susan, Z. Taro, Q. Did I miss anything? OK, I'll send out notes to the team with this within 15 minutes. We check in on these action items on $DEADLINE."
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Action items are one of those curious relics of management-speak which I managed to avoid for my entire career by being in Japanese megacorps (which have no action and thus no action items [+]) and then being in teeny tiny companies. Crikey, are they useful. [+] Joking but not.
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The clearest way I can express them is "You know how a consulting contract has deliverables so that the client and consultant mutually know what expectations are and nobody says Boo I Didn't Get What I Wanted after the process is over? An action item is a deliverable, on a team."
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End of conversation
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An agenda also has another wonderful and underappreciated side effect: allowing people that were otherwise unsure if they could skip the meeting to do so, getting their time back
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Cousin of the bad meeting example: “but I wrote an agenda, why haven’t things changed?” - surface level optimisation doesn’t work. There’s no One Weird Trick for getting things done
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