Don't understand. Was the employee about to deny access to your box?
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They were about to tell me, in no uncertain terms, that the bank would not rent me a safe deposit box. (It's relevant to this anecdote that I live in Tokyo and am not Japanese.)
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Do you have hobbies other than interacting with bank employees? :)
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Owing to a combination of business (and then day job) and life circumstances (mortgage, etc) recently, I see a lot more of them than most people, and a lot more of my interactions are tweet-worthy than most people's at the same branch, since I'm a walking exception machine.
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