"... It is my impression that I had an appointment for 5:20, made through the insurance agent, as is customary for medical underwriting." "... What's your name." "Patrick McKenzie" "... No Patrick. No appointment." "I would be obliged if you searched by my last name as well."
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"... You made a mistake. Your appointment is March 23rd, not February 23rd." "... I see." "1, 2, 3: March. Not 1, 2: February." "I believe I understand your position on the matter. Would you mind if I made a quick call to the insurance agent to confirm our understanding."
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Call happens. Unsurprisingly, the insurance agent is not bad at his job, and is flummoxed as to what is happening. "Thank you for your patience. I have confirmed matters with the insurance agent." "Can't change your appointment directly." "I understand. Have a nice day."
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*sigh* Ruriko is more than a little annoyed and wants to complain, but I have better things to do than fix the problems of businesses I don't own or work for, so I'm just kvetching on Twitter and directing the agent to reschedule me with someone else.
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End of conversation
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Term life. For compliance reasons (yay) the insurance agent has to arrange the appointments here.
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Why would you expect them to speak Japanese at you after you’ve only said the one phrase that literally every single person visiting Japan would know?
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For my Canadian insurance ($Xmm policy) they arranged for a nurse to come to my house. Basic physical, history and blood draw. Quite civilized.
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