Japanese bank: “We can’t verify your identity because system X can’t input your full name.” Me: “But you know who I am, right. I have an account with you.” “But we can’t verify your identity, because of the system limitation of X.” “... What is your plan for fixing that?”
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Why is it that every time I read about Japan, I get the feeling that they have taken a whole bunch of things that don't scale, and scaled them?
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My favorite stories about Japan (which I have never visited) have to do with interacting with treasury operations at the Japanese division of a major investment bank.
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