This is an incredibly important lesson, and one which is counterintuitive for a lot of people in SaaS, because you *almost never* hear from your best users.https://twitter.com/jasonlk/status/955645348361396224 …
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I had four jackets and that was a big deal for me. My perception was that they were awarded for various acts of service/etc to the company/community. You can imagine arbitrary ways to operationalize that sort of club of users after you have it.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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