An underappreciated benefit of the consumer Internet is how it trains people to be impatient, in positive ways. “Why can’t that be done tomorrow? Heck, why can’t it be instant?” is a useful question to be in the habit of asking. (Of governments/companies/etc.)
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There are a *lot* of government-facing processes which take six weeks because 6 weeks felt like a reasonable amount of time to put in the project brief and nobody has any incentive to speed it up. Almost all of them are absurd, and obviously so. Productive impatience helps.
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Have you ever noticed that portions of companies which interface directly with the government adopt the government’s attitude towards timelines and portions which are customer-facing scream “faster faster FASTER”? I’d encourage you to listen to that second voice.
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I acknowledge that there are forms of work which add human-perceptible value for taking a while. Paperwork processing is very, very rarely one of these. If it can’t literally kill someone it doesn’t need to be denominated in months.
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Through a private company or government agency?
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The company which will administer the 401k is private but the API is administered by the government and so if it is equally slow for everyone the company involved doesn’t really care that much right.
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