There's just *so many* little things like this where 1,000 teams have spent two weeks doing something poorly for want of one developer taking the ball and running with it. ("Shouldn't this be OSS?" It's the perfect example of where OSS doesn't really help you, because backend.)
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"Wait what!?" They needed to OCR my "My Number" (個人番号; think of it like Japanese SSN) off my ID card and apparently lighting in my apartment wasn't playing nicely so I got to blackbox and improve their file upload pipeline for them. "Wait, WHAT?" File uploads. They suck.
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"Why do they need an upload of your card to grab a 9 digit number?" Because there will come a time in the future when a Very Serious Professional asks them to show that they have an appropriate level of controls for the data quality of ~300,000 similarly collected numbers.
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