There's just *so many* little things like this where 1,000 teams have spent two weeks doing something poorly for want of one developer taking the ball and running with it. ("Shouldn't this be OSS?" It's the perfect example of where OSS doesn't really help you, because backend.)
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(Do you sense a bit of frustration about this issue? Here's why: a) I have just spent 3 weeks attempting to upload e.g. iPhone photos of my ID to Japanese financial firms to satisfy KYC requirements b) I once implemented "Oh just drag an Excel/CSV file here" SCARS.)
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In one case, I kid you not, technical difficulties required me to: 1) Take a photo of my ID. 2) Dropbox the photo to my computer. 3) *Edit the photo.*, apparently because of lighting conditions. 4) Download a blessed image upload app from the bank. 5) Take a photo of MBP screen.
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"Wait what!?" They needed to OCR my "My Number" (個人番号; think of it like Japanese SSN) off my ID card and apparently lighting in my apartment wasn't playing nicely so I got to blackbox and improve their file upload pipeline for them. "Wait, WHAT?" File uploads. They suck.
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"Why do they need an upload of your card to grab a 9 digit number?" Because there will come a time in the future when a Very Serious Professional asks them to show that they have an appropriate level of controls for the data quality of ~300,000 similarly collected numbers.
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