A long time ago, I worked for a Japanese company which had a Alert Lots Of People function available to it. We drilled on its use. Since it's instructive (this thread may be longish):
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"Was it an actual, physical book?" Well, technically, a binder, in case we ever needed to update procedures. "Why not have it on an electronic system?" Because binders have 100% uptime even if office/remote servers/etc are presently rattling in the wake of e.g. earthquake.
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"What happens if the Internet connection was down between you and the system?" This is a question that gets perilously close to that I Can't Tell You territory, but web developers who have ever coded "Fire X if we don't get a heartbeat from Y" can probably guess.
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The above is offered in the spirit of improving plans at your current/future workplaces and not as even an implied criticism of any other systems. When it really counts, there are only two teams: humanity and disaster. We’re all in it together on Team Humanity.
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End of conversation
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