Asking a question to a company’s publicly-routable general support desk about: * business strategy * a security vulnerability * a legal issue or dispute is unserious and will not get you any answer other than “very junior employee gives you freelanced, wrong information.”
This claim is colored by years of ghostwriting letters to banks, where I was able to get legal, compliance, or someone in the executive suite to look at (to the best of my knowledge) 100% of correspondence chains given sufficient persistence in the matter.
-
-
I've had problems in the past getting a proper contact, seems to typically happen in companies with a few dozen to a few hundred employees, or those with outsourced support. They'll claim policy is to not provide that information. I do put actual effort into my attempts.
-
It may be that I'm just being overly pessimistic here due to a few particularly aggravating experiences.
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.