Three primitives you want to have in your admin app, for accounts: arbitrary text notes, arbitrary tags, and an activity stream. Just build them. Your CS, marketing, and sales departments will thank you later.
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Log of domain/business events.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Aha, cool. We call that the user journey and include important in-app experiences, too.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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