Three primitives you want to have in your admin app, for accounts: arbitrary text notes, arbitrary tags, and an activity stream. Just build them. Your CS, marketing, and sales departments will thank you later.
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And if you don't let people tag, they'll hashtag in the notes field instead...
Thanks. Twitter will use this to make your timeline better. UndoUndo
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kiiiinda. Totally agreed on the utility, but these things do have a bad habit of turning tags into critical business logic, but without any way to keep track of what's actually happening. Obviously a trade-off worth having in many cases, but it can bite hard.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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