If you want to go the extra mile, a programmatic way to tag accounts and a non-programmer-friendly way to mass tag accounts (via e.g. uploading a CSV and matching against their email address) will make people very happy with you.
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Also a way to trivially (i.e. without bugging anyone in engineering) download a CSV of as much data as you can reasonably summarize with regards to anyone having a particular user-defined tag.
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People will find *surprising* ways to combine these primitives if you make them easily available, and they will do amazing work with them. (e.g. "Hey guys I figured out how to do analysis of LTV by cohort in Excel." "Wait we don't expose... oh.")
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(Why do you want a programmatic way to tag accounts? Because you're eventually going to do something like have a bizdev deal with FooCorp with /lp/foo as a landing page and wouldn't it be great to tag them as from-foocorp for ROI analysis? Yes, it would be, and that is trivial.)
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Ooh I like this suggestion. I don't know how open we'd be about some of the special sauce in ours, but I think that every SaaS company converges on a handful of things after a few years (or wishes it had, bitterly).
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I’m more surprised to learn that an internal tool holds weight next to the IP value of the product (it must otherwise it would be trivially shareable right?)
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How does this not exist already? Why am I programming this instead of paying someone to do it for me?
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I know right. And the crazy thing is every admin-in-a-box thinks my main problem is showing all the bars connected to a foo which has_many.
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Do you see tags as `tag` or `tag=value`?
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The first, generally, although I know some systems which implement the second. Personally I find that if one is getting that complicated one generally wants some Real Engineering (TM) done.
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